Shipping across Europe & beyond!
We offer discounted shipping rates across Europe & beyond. For our dear friends in UK please note new shipping information below.
For all orders in Switzerland, Norway and the UK customs fees and national VAT is charged directly to the costumer by the local tax authorities and needs to be paid separately by the customer. Please feel free to contact us for special requests or any further information at info@belair-furntiure.com.
Delivery Time
We keep stock of all the displayed items and all items will be directly dispatched from our warehouse located in the Netherlands.
From shipment to delivery of our products usually takes non longer than a week. For any urgent delivery- or special order- requests please contact us at info@belair-furntiure.com.
In case we do not have all items in stock we will inform you about this instantly and will communicate the actual delivery timing. Products will then often be dispatched within 6-12 weeks.
If your order has been returned to our warehouse due to too many failed delivery attempts, we will be happy to refund your order minus the accumulated shipping costs for the order.
Damaged Order
If your order arrives damaged or broken due to shipping or manufacturing errors. Please contact us within 48 hours so we can start up the warranty and replacement process at info@belair-furniture.com - please include images of the damage, including images of the packaging and labels and your order number.
Return policy
We want you to love your vintage Bel Air Furniture!
If you do not completely love your new Bel Air Furniture piece you may return your order in its original packaging and condition within 14 days of receipt. Bel Air Furniture reserves the right to refuse any returned orders that do not come packed in their original condition due to following reasons (but not limited to): damaged or missing original packaging, missing components, visible damages caused by customer or incorrect packaging. All returned orders are the customers responsibility as well for any shipping charges associated with returning an item to our warehouse in the Netherlands.
If you would like to return your order, please make sure to do so within 14 days of the delivery date. Follow these steps to ensure a smooth return process:
Register Your Return:
- Email us at info@belair-furniture.com with your name.
- Include your order number, and the quantity of items you are returning.
Receive Your Return Label:
- We will send you a return label via email.
Prepare Your Package:
- Pack the item(s) in the original packaging on pallet. It is the customers responsibility to properly pack the goods on the pallet and seal it so our driver can take it.
- Place the return label clearly visible on the outside of the package.
Return Shipping Costs:
Based on the address of the pick up and the size of the furniture we will quote the return fee, which we will invoice to you.
Cancellation & Order Edits
At Bel Air we ship based on the information provided during checkout, the moment an order is received we prepare it for shipping. Please double check to avoid any delays or mix-ups before confirming your order. If you have made a mistake please contact us info@belair-furniture.com.