Shipping policy
Shipping Across Europe & Beyond
We ship Bel Air Furniture throughout Europe and to selected destinations worldwide, with competitive shipping rates based on your order and delivery location.
For deliveries outside the European Union, including the United Kingdom, Switzerland and Norway, local VAT, import duties, customs charges or handling fees may apply. These charges are not included in our prices or shipping costs and are the responsibility of the customer.
If you have any questions about shipping to your location or require a special delivery arrangement, please contact us at info@belair-furniture.com.
Delivery Times
Product availability is shown on each product page. Items that are in stock are dispatched directly from our warehouse in the Netherlands.
Once your order has been dispatched, delivery within Europe usually takes approximately 2 to 7 business days, depending on the destination and type of shipment. Delivery times are estimates and may vary due to carrier delays, customs procedures or other circumstances outside our control.
If your order contains multiple items, we will normally ship the complete order once all items are available. If you would prefer a partial shipment, please contact us and we will be happy to discuss the available options and any additional shipping costs.
For urgent orders, specific delivery requirements or questions about expected delivery times, please contact us at info@belair-furniture.com.
Order Changes & Cancellations
Orders are prepared for shipment as soon as possible after they are received. Please check your delivery address, contact details and ordered items carefully before completing your purchase.
If you need to change or cancel your order, please contact us as soon as possible at info@belair-furniture.com. We will always try to accommodate your request, but changes or cancellations may no longer be possible once an order has been prepared or dispatched.
Damaged Deliveries
Please inspect your order when it arrives. If an item has been damaged during transport, arrives defective or you have received the wrong item, please contact us as soon as possible.
To help us resolve the issue quickly, please email info@belair-furniture.com with your order number and clear photographs of the product, packaging and any visible damage.
Where possible, please report transport damage within 48 hours of delivery. This helps us process claims with the carrier, but does not affect your statutory consumer rights.